TERMS & CONDITONS
ALL ITEMS ARE PRICED IN AUSTRALIAN DOLLARS (AUD) AND INCLUDE GST UNLESS OTHERWISE STATED AND DOES NOT INCLUDE SHIPPING COSTS.
PRODUCTS & AVAILABILITY
AS WE ARE A SHOPFRONT THERE MAY BE OCCASIONS WHERE A PRODUCT IS PURCHASED ONLINE AND IS UNAVAILABLE AT THE TIME OF YOUR ODER. IN THIS SITUATION WE WILL CONTACT YOU TO DECIDE HOW YOU WISH TO PROCEED.
IN CERTAIN PRODUCTS WE SELECT THE COLOUR AT RANDOM, WE WILL TRY TO CATER AS BEST AS WE CAN TO YOUR CHOSEN COLOUR HOWEVER IF YOU WANT SOMETHING SPECIFICALLY PLEASE CALL THE SHOP PRIOR TO SUBMITTING YOUR ORDER TO GUARANTEE YOUR REQUEST.
HEAVY ITEM PRODUCTS SUCH AS SADDLES AND SWAGS ARE CLICK AND COLLECT ONLY AND WILL NOT BE DELIVERED
SHIPPING IS A FLAT RATE OF $15 TO AUSTRALIA ONLY
LOCAL CLICK AND COLLECT IS ALSO AVAILABLE AND IS READY FOR PICK UP NEXT BUSINESS DAY.
WE WILL TRY TO GET YOUR ORDER DISPATCHED AS SOON AS POSSIBLE ONCE THE ORDER IS RECEIVED, HOWEVER PLEASE ALLOW UP TO 72 HOURS FOR THE ORDER TO BE DISPATCHED. PLEASE INCLUDE AS WELL FOR WEEKENDS AND PUBLIC HOLIDAYS AS NO ORDERS WILL BE SHIPPED ON THESE DAYS. IF THE ORDER IS URGENT PLEASE CALL THE SHOP ON (02) 6382 7111 TO SPEED THINGS UP.
ONCE THE ORDER HAS BEEN SENT YOU WILL BE PROVIDED WITH THE TRACKING DETAILS. GIDDYUP GAGS & BITS HOLDS NO RESPONSIBILITY PARCELS ONCE THEY HAVE BEEN DISPATCHED.
RETURNS & EXCHANGES
RETURNS AND EXCHANGES ARE ONLY ACCEPTED ON FULL PRICED ITEMS AND WE WILL NOT ACCEPT ANY RETURNS/EXCHANGES OF PRODUCTS THAT AREN'T IN UNUSED ORIGINIAL CONDITION AND ORIGINAL PACKAGING WITH TAGS.
IF YOU WISH TO RETURN OR EXCHANGE PLEASE CONTACT THE STORE WITHIN 14 DAYS OF RECEIVING YOUR ORDER. RETURNS AND EXCHANGES ARE SENT BACK AT YOUR OWN EXPENSE AND WE DO NOT ACCEPT ANY RESPONSIBILITY FOR LOST OR MISSING PARCELS BEING SENT BACK.
FAULTY DEFECTIVE ITEMS
ANY FAULTY/DEFECTIVE ITEMS WILL BE ASSESSED BY MANAGEMENT AND THEN EXCHANGED OR REFUNDED PENDING MANAGEMENT SATISFIED.
FAULTY/DEFECTIVE SALE ITEMS WILL NOT BE REFUNDED OR EXCHANGED PENDING THIS HAS BEEN DISCLOSED BEFORE PURCHASE.